A A1: Generally, we pack our goods in neutral white boxes and brown cartons,if separate foam cartons. If you have legally registered patent,we can pack the goods in your branded boxes after getting your authorization letters.

A A2: For order less than USD3000, 100% T/T in advance. For order more than 3000USD, 30% T/T in advance, the 70% balance should be paid before shipment. (The buyer should be responsible for all the bank charge). We'll show you the photos of the products and packages before you pay the balance.we accept paypal, TT, Western Union.

A A3:EXW, FOB, CIF, CFR

A A4:he specific delivery time dependson the items and the quantity of your order.

A A5: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

A A6: We can supply the sample, but the customers nend to pay the sample charge and freight charge.

A A7: Yes, we have 100% test before delivery.

A A8: Firstly let us know your requirements or application.
      Secondly We quote according to your requirements or our suggestions.
     Thirdly customer confirms the samples and places deposit for formal order.

A A9: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

A A10: 1.)We keep good quality and competitive price to ensure our customers benefit ;
         2) We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

A We can provide: 1. Packaging can provide enhanced protection; 2. 2. The outer box can be made of wooden cases; 3. We can provide the video of the packing test.

A 1)If the order is our regular style, we can provide free high-definition pictures and selfie videos;
2) If you order customized products, you need to pay $15 for picture shooting and $120-$150 for video shooting (depending on the fee standard of would-be photographers) for each product. If you choose our salesman to take a selfie for the video, it will be free of charge.

A 1) Warranty period of 2 years; 2) Provide 3% spare parts (fragile parts); 3）High-definition pictures (non-custom); 4）Can pay for broken goods (freight); 5）For the old customers who cooperate for more than two years, the warranty period can be extended.

A 1) For the products with large volume and large area of fragile part, we will suggest making wooden frame for outer packing (the cost shall be paid by the customer); 2) For the crystal part, the corresponding compensation will be made after the evaluation.

A Not every light there are in stock, so please contact us for confirming before
You place a order or give much more delivery time to us, by say 15-20 day so that
We have enough time to produce the light special for you.
If you want to send quotation or ask for some information in detail to us, please
Attach your Email Address in it so that we can reply you soon.

Thanks and welcome your visiting!